How to deal with Shortages on Purchases Orders
How to deal with shortages on purchase orders
Purchase order sent and confirmed as being fully delivered, but one item has been left short when stock was checked.
Above is the original order, which was expected in, in this example we are going to say the tippex was short 1 pk of 10
1. Click into the PGIN no within the delivery status.
1. Click on the code that was left short
2. Fill in the amount left short by and click on the shortage button
3. Click on request credit or undeliver/shop SDEL shortages depending on which process you want.
4. When the next screen pop up, you have the option to create a new purchase return or use an existing one.
In this instance I had created a new PRET, which can now be faxed or email over to the relevant suppliers dept. for issuing of credit.
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