How to remove an item from a delivery note after its been delivered
How to remove an item which is no longer required from a delivery note after it been delivered
Go to the relevant delivery docket, either by document search or by finding it within the deliveries and collection tab.
1. Click on Sales
2. Click on Delivery and Collection.
3. Click on Search
4. Type in either the delivery docket no or the trader name, in this example I have typed in the Trader name and all their delivery dockets have appeared
5. Click into the relevant docket.
Customer has decided that they dont want the spiral note books at all.
1. Click on the code which is to be removed from the docket.
2. Click on the delivered figure and amend it back to zero or right click on it and delete line.
3. Click confirm.
4. Next we need to remove it from the sales order so that when the next delivery docket run is done another docket doesn't get created.
To remove the item from the sales order.
1. Right click on a line and right click then pick the show linked documents option.
2. Click into the sales order.
1. Once the sales order opens, click on the relevant item and right click and pick delete line option.
Amended Sales order after the line was deleted.


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